Fix “The server is not available: 0x8004011d” Outlook Error Message

Microsoft Outlook is used by the users to store many important things like contacts, emails, journals, and many more important things. Accordingly if you are using mailbox from the Microsoft Exchange Server 5.5 to Microsoft Exchange 2000 Server while MS Outlook is running in offline mode. Then user might encounter following error message:

Task 'Microsoft Exchange Server' reported error (0x8004011d): 'The server is not available. Contact your administrator is this condition persists.

Due to this reason entire stored data becomes inaccessible that further results in severe data loss situation. So it becomes important to resolve 0x8004011d error message from system as soon as possible, otherwise it becomes difficult to restore deleted data. So to resolve the problem at first it is important to understand the main cause that is responsible for this error message. The main cause of this problem is Outlook that has saved some of the information about Exchange server name that generally gets connected during the synchronization process.


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So to fix 0x8004011d error problem user can try below given steps:


  • At first run Office setup with ‘repair’ option, with this you will be able to resolve the broken registry entries.
  • Then install the latest service pack for Office
  • After this restart the exchange service or server
  • Then Run below given utilities on the exchange server
    • eseutil /p for repair eseutil /d defrag isinteg -s servername -test alltests
  • Then create a new outlook profile

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In case all these things does not work then user can try inbuilt Inbox repair tool or scanpst.exe to resolve the problem. In case the corruption problem is very severe then this inbuilt tool fails to resolve 0x8004011d error and corruption user can try third party Outlook PST Repair Tool.

This tool has been specially designed to resolve 0x8004011d error message and thereafter with its powerful algorithm it performs advanced scanning to restore entire deleted data in a safe and secure location.