Fix Microsoft Activesync Error 85010014

With the recent release of Windows Mobile 5.0, ActiveSync 4.0 has also released which includes some significant changes for the devices. Some of its features include Media synchronization, USB device support and many more. Activesync’s later versions like 4.1 and 4.2 includes some more improvements that focuses on overall enhancement of MS Outlook. But an user might experience various issues while syncing Outlook with ActiveSync. Most of the issues related to it can easily be resolved by upgrading the ActiveSync to its later version like 4.x but if the problem persists then in order to get it right some advanced troubleshooting need to be done which also includes Outlook PST Repair.

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Among the various kinds of frequently occurring errors user might encounter a Windows Mobile device error ‘0x85010014’ while trying to sync it. With this error, computer system simultaneously prompts an error message which is quite similar to the error message as mentioned below –

"Synchronization cannot be started because you are not able to log on to the network and access information. Restart your computer and try again."

In order to resolve this error message try below mentioned measures –

  • Upgrade ActiveSync with its latest version available and then using Exchange server alternatively turn off the folder redirection.
  • Error '0x85010014' frequently occurs from the API of Outlook. So, backup Outlook settings and reinstall MS Outlook.
  • Make sure to configure the anti-virus or anti-spyware program to allow Active-Sync to send scripts to Outlook.
  • Try to repair and reinstall ActiveSync 4.x.
  • Delete partnership from your computer and recreate it again.
  • Reset your device softly.
  • Check if the RAM is sufficient.
  • Execute Scanpst.exe if Outlook’s PST file is corrupted.

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After performing above mentioned measures if PST corruption issues persist, then try to import its data in different PST and synchronize. If it doesn’t helps then delete the original PST file and provide the valid backup. But if nothing works and suitable backup does not exists then the only way to resolve the issue is by using any third party Outlook PST Repair software. This software will repair and restore the corrupted PST file using its powerful and skilled scanning algorithm.